These Terms and Conditions (hereinafter “Terms”) govern access to and use of the Casino Days online casino services and products by users located in Canada. By creating an account, accessing the website or using any of the services, you confirm that you have read, understood and agreed to be bound by these Terms, together with the Privacy Policy and any additional rules applicable to specific games, promotions or features.
1. Eligibility and Legal Use
Access to Casino Days is permitted only to individuals who have reached the legal age for online gambling in their province or territory of residence in Canada and who are legally permitted to participate in online gambling activities under applicable laws and regulations. By registering an account, you represent and warrant that you are of legal age, you are a resident of Canada where such online gambling is not prohibited, and you are acting on your own behalf and not for any third party.
You agree that you will not access or use the services from any jurisdiction where online gambling is illegal or restricted, and you acknowledge that Casino Days does not provide any legal advice regarding the legality of your use of the services. You are solely responsible for ensuring that your use of the website and services complies with all applicable local, provincial, territorial and federal laws and regulations.
2. Account Registration and Security
To use the services, you must complete the registration process and provide accurate, current and complete information as requested, including but not limited to your full name, date of birth, address, contact details and any documentation required for identity and age verification. Casino Days reserves the right to request additional documentation at any time to verify your identity, address, payment methods and source of funds.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You agree to notify Casino Days immediately of any suspected unauthorized use of your account or any breach of security. Casino Days may suspend or close accounts where it has reason to believe that login details have been compromised or misused.
3. Verification, KYC and Source of Funds
Casino Days implements know-your-customer and anti-money laundering procedures in accordance with applicable regulations and best practices. You agree to provide, upon request, valid identification documents, proof of address, proof of payment methods and any information reasonably required to verify your identity and assess the legitimacy of your transactions and source of funds.
Failure to provide requested information or documentation, or provision of false or misleading information, may result in suspension or closure of your account, cancellation of bets, withholding of withdrawals and reporting to relevant authorities where required by law. Casino Days may conduct ongoing monitoring and periodic reviews of your account and transactions.
4. Responsible Gambling and Self-Exclusion
Casino Days supports responsible gambling and provides tools to help you manage your activity, including deposit limits, loss limits, session limits and self-exclusion options where available. You are responsible for using these tools as appropriate to your personal circumstances and for monitoring your own gambling behavior.
If you request self-exclusion, Casino Days will take reasonable steps to prevent your access to the services for the duration of the exclusion period. You acknowledge that any attempt to circumvent self-exclusion measures, including creating new accounts or providing inaccurate information, is a breach of these Terms and may result in permanent closure of all related accounts.
5. Deposits, Withdrawals and Payments
All financial transactions must be made using payment methods registered in your own name and lawfully obtained funds. Casino Days may limit available payment methods by jurisdiction and may apply minimum and maximum transaction thresholds. Deposits will be credited to your account in accordance with the processing times of the chosen payment provider.
Withdrawals are subject to verification checks, security reviews and compliance with these Terms. Casino Days reserves the right to request additional documentation prior to processing a withdrawal and to pay withdrawals using the same method and in the same proportions as previous deposits, where feasible. Processing times may vary depending on internal procedures and third-party payment providers. Fees, if any, will be disclosed before you confirm a transaction.
6. Game Rules, Bets and Payouts
Each game offered by Casino Days is governed by specific rules, paytables and mechanics, which are accessible within the game interface. By placing a bet, you confirm that you have reviewed and understood the applicable game rules. Bets are considered accepted only once they have been confirmed by the system and appear in your game history or account records.
Casino Days strives to ensure that game outcomes are fair and determined by certified random number generators or equivalent mechanisms. In the event of technical errors, malfunction, interrupted sessions or discrepancies between your device display and the game servers, the records maintained by Casino Days and its game providers shall prevail. Casino Days may void or adjust affected bets and payouts where reasonable and necessary to correct such errors.
7. Bonuses, Promotions and Wagering Requirements
Casino Days may offer bonuses, free spins, cashback and other promotional incentives subject to specific terms and conditions, including eligibility criteria, wagering requirements, time limits, game restrictions and maximum bet or payout limits. By accepting a bonus or participating in a promotion, you agree to the applicable promotional terms in addition to these general Terms.
Unless otherwise stated, bonus funds and any winnings derived from them are subject to wagering requirements that must be met before a withdrawal can be requested. Attempts to abuse bonuses, including but not limited to bonus hunting, low-risk betting patterns, collusion or use of multiple accounts, may result in forfeiture of bonus funds, cancellation of winnings, account closure and exclusion from future promotions.
8. Prohibited Conduct and Account Closure
You agree not to engage in any activity that may compromise the integrity, security or fair operation of the services, including but not limited to fraud, collusion, use of automated tools or bots, exploitation of software bugs, money laundering, chargeback abuse or any other unlawful or improper behavior. Casino Days reserves the right to investigate suspected violations and to use any information lawfully obtained in connection with such investigations.
Casino Days may, at its sole discretion and without prior notice, suspend or close your account, restrict your access to certain games or features, cancel bets, withhold or confiscate funds and report relevant information to authorities where it has reasonable grounds to believe that you have breached these Terms or applicable laws, or where required for regulatory or security reasons.
9. Intellectual Property and Website Use
All content, trademarks, logos, software, graphics, text and other materials displayed on the Casino Days website are protected by intellectual property rights owned by Casino Days or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the website and services for personal, non-commercial entertainment purposes only and in accordance with these Terms.
You may not copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any content or software obtained from the website. You may not interfere with the normal operation of the website, attempt to gain unauthorized access to any systems or data, or use the services in a manner that could damage, disable or impair the infrastructure of Casino Days or its providers.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Casino Days shall not be liable for any indirect, incidental, special, consequential or punitive damages, loss of profits, loss of data or business interruption arising out of or in connection with the use of, or inability to use, the services, even if Casino Days has been advised of the possibility of such damages. Your sole and exclusive remedy for any dissatisfaction with the services is to stop using them and close your account.
Nothing in these Terms shall exclude or limit any liability that cannot be excluded or limited under applicable Canadian law, including liability for fraud, fraudulent misrepresentation or any other mandatory statutory rights. You acknowledge that online gambling involves financial risk and that you are solely responsible for your decisions and actions when using the services.
11. Changes to the Terms
Casino Days may amend these Terms at any time to reflect changes in legal, regulatory, technical or business requirements. Updated Terms will be published on the website and may, where required, be communicated to you by email or on-site notifications. Continued use of the services after the effective date of the updated Terms constitutes your acceptance of the changes.
If you do not agree with any modification to these Terms, you must stop using the services and request closure of your account. It is your responsibility to review the Terms periodically to remain informed of any updates that may affect your rights and obligations.
12. Governing Law and Dispute Resolution
These Terms and any disputes arising out of or in connection with them, your account or your use of the services shall be governed by and construed in accordance with the laws applicable to online gambling services offered to residents of Canada, without prejudice to mandatory consumer protection provisions that may apply in your province or territory of residence.
In the event of a dispute, you should first contact Casino Days customer support to seek an amicable resolution. If a dispute cannot be resolved internally, you may have the right to escalate the matter to an independent dispute resolution body or regulator where available under applicable law. Any legal proceedings shall be brought before a competent court or authority as determined by the applicable governing law.